We have a MS SharePoint farm consisting of one front end web-server and two back end SQL server. When I try to use non-GRT backup policy job finished with this error:

23.03.2015 16:53:44 - Info nbjm(pid=28216) starting backup job (jobid=1314) for client sharepoint.ussc.ru, policy sharepoint.ussc.ru, schedule Full  
23.03.2015 16:53:44 - Info nbjm(pid=28216) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1314, request id:{412F721C-D153-11E4-9156-7701A4388FFB})  
23.03.2015 16:53:44 - requesting resource dedup_stu_nbu-s2
23.03.2015 16:53:44 - requesting resource nbu-s2.ussc.ru.NBU_CLIENT.MAXJOBS.sharepoint.ussc.ru
23.03.2015 16:53:44 - requesting resource nbu-s2.ussc.ru.NBU_POLICY.MAXJOBS.sharepoint.ussc.ru
23.03.2015 16:53:44 - Info nbrb(pid=28130) Limit has been reached for the logical resource nbu-s2.ussc.ru.NBU_CLIENT.MAXJOBS.sharepoint.ussc.ru    
23.03.2015 16:53:54 - Info bpbrm(pid=13949) sharepoint.ussc.ru is the host to backup data from     
23.03.2015 16:53:54 - Info bpbrm(pid=13949) reading file list for client        
23.03.2015 16:53:54 - granted resource nbu-s2.ussc.ru.NBU_CLIENT.MAXJOBS.sharepoint.ussc.ru
23.03.2015 16:53:54 - granted resource nbu-s2.ussc.ru.NBU_POLICY.MAXJOBS.sharepoint.ussc.ru
23.03.2015 16:53:54 - granted resource MediaID=@aaaag;DiskVolume=PureDiskVolume;DiskPool=dedup_pool1;Path=PureDiskVolume;StorageServer=nbu-s2.ussc.ru;MediaServer=nbu-s2.ussc.ru
23.03.2015 16:53:54 - granted resource dedup_stu_nbu-s2
23.03.2015 16:53:54 - estimated 0 Kbytes needed
23.03.2015 16:53:54 - Info nbjm(pid=28216) started backup (backupid=sharepoint.ussc.ru_1427111633) job for client sharepoint.ussc.ru, policy sharepoint.ussc.ru, schedule Full on storage unit dedup_stu_nbu-s2
23.03.2015 16:53:54 - started process bpbrm (13949)
23.03.2015 16:53:54 - connecting
23.03.2015 16:53:55 - Info bpbrm(pid=13949) starting bpbkar on client         
23.03.2015 16:53:55 - connected; connect time: 0:00:01
23.03.2015 16:53:56 - Info bpbkar(pid=5180) Backup started           
23.03.2015 16:53:56 - Info bpbrm(pid=13949) bptm pid: 13969          
23.03.2015 16:53:56 - Info bpbkar(pid=5180) change time comparison:<disabled>          
23.03.2015 16:53:56 - Info bpbkar(pid=5180) archive bit processing:<enabled>          
23.03.2015 16:53:57 - Info bptm(pid=13969) start            
23.03.2015 16:53:57 - Info bptm(pid=13969) using 262144 data buffer size        
23.03.2015 16:53:57 - Info bptm(pid=13969) using 30 data buffers         
23.03.2015 16:53:57 - Info bptm(pid=13969) start backup           
23.03.2015 16:53:59 - Info bptm(pid=13969) backup child process is pid 13989       
23.03.2015 16:53:59 - begin writing
23.03.2015 18:06:16 - Warning bpbrm(pid=13949) from client sharepoint.ussc.ru: WRN - object not found for file system backup: Microsoft SharePoint Resources:\Shared Services\Shared Services Proxies\Ïîäêëþ÷åíèå ê Project Service Application/Proxy (SQL/90d8556f-94c9-40a7-9e78-95b3652f7783)
23.03.2015 18:06:29 - Error bptm(pid=13989) system call failed - Connection reset by peer (at child.c.1306)   
23.03.2015 18:06:29 - Error bptm(pid=13989) unable to perform read from client socket, connection may have been broken
23.03.2015 18:06:29 - Error bptm(pid=13969) media manager terminated by parent process       
23.03.2015 18:06:34 - Info nbu-s2.ussc.ru(pid=13969) StorageServer=PureDisk:nbu-s2.ussc.ru; Report=PDDO Stats (multi-threaded stream used) for (nbu-s2.ussc.ru): scanned: 88506903 KB, CR sent: 72130318 KB, CR sent over FC: 0 KB, dedup: 18.5%, cache disabled
23.03.2015 18:06:34 - Error bpbrm(pid=13949) could not send server status message       
23.03.2015 18:06:34 - Info bpbkar(pid=5180) done. status: 13: file read failed       
23.03.2015 18:06:34 - end writing; write time: 1:12:35
file read failed (13)

Tell mewhich wayto look fora solution?

Hi Team, 

Can you please help to know what steps I need to follow to use my master server as a media server also?

Netbackup 7.6.0.3 , OS type - Windows 2012 

Regards

Brits

Hi everyone,

I run a VMware backup job for Exchange server with GRT. The job still running

Application state capture log:

3/24/2015 5:59:19 PM - Info nbjm(pid=6272) requesting MEDIA_SERVER_ONLY resources from RB for backup job (jobid=1685, request id:{CB3AA509-A5AA-43B3-8B55-30A420564035})  
3/24/2015 5:59:19 PM - requesting resource SU_1
3/24/2015 5:59:19 PM - requesting resource masterserver.NBU_CLIENT.MAXJOBS.xxxx
3/24/2015 5:59:19 PM - granted resource masterserver.NBU_CLIENT.MAXJOBS.xxxxx
3/24/2015 5:59:19 PM - estimated 0 Kbytes needed
3/24/2015 5:59:19 PM - begin Parent Job
3/24/2015 5:59:19 PM - begin Application State Capture, Step By Condition
Status 0
3/24/2015 5:59:19 PM - end Application State Capture, Step By Condition; elapsed time: 0:00:00
3/24/2015 5:59:19 PM - begin Application State Capture, Application State Capture
3/24/2015 6:01:33 PM - end Application State Capture, Application State Capture; elapsed time: 0:02:14
Status 1
3/24/2015 6:01:33 PM - end Parent Job; elapsed time: 0:02:14
3/25/2015 1:00:38 AM - Info ascc(pid=20012) Exchange: snapshot preparation successful, with the following information: Found the Symantec VSS Provider installed on this VM.
3/25/2015 1:00:38 AM - Info ascc(pid=20012) Exchange: snapshot preparation successful, with the following information: Need to gather mailbox information for database <XXX DB02>
3/25/2015 1:00:38 AM - Warning ascc(pid=20012) Exchange: snapshot creation successful, with the following condition: Archive mailbox name was not gathered successfully. Either configure Exchange Credentials in the NetBackup Client Host Properties or add "Exchange Servers" group to the "View-Only Organization Management" group via Add-RoleGroupMember Exchange PowerShell command.
3/25/2015 1:00:38 AM - Info ascc(pid=20012) Exchange: Host XXX.XXX.com.vn successfully protected Exchange active databases and cataloged under XXX-MAIL-DAG 
Status 1
the requested operation was partially successful(1)

The job was successfully completed, but some files may have been
busy or inaccessible. See the problems report or the client's logs for more details.

How can I pass status 1

Thank you.

Tuan. 

Hi All,

Shadow Copy Components backup is failing with 156 error.

Job Details:

ERR - Volume resolution error for (System State:\System Files\System Files)

We have checked the bpbkar log and found that there is an unresolved volume path which is not available in the  client server.

Bpbkar logs:

 <2> ov_log::V_GlobalLog: INF - Status E_FS_VOLUME_NOT_FOUND (0xE0000352) for object 'System Files'.  Faild to resolve volume path name for 'x:\serv\bin' in SHADOW::SetSelectedForBackup

Master server version 7.1

Client version : 7.1

When running w2koption -ignore_unresolved_volumes it is erroring with 'invalid parameter'

C:\Program Files\Veritas\NetBackup\bin>w2koption -backup -ignore_unresolved_volumes X:

ERROR - invalid parameter: -ignore_unresolved_volumes
ERROR - invalid parameter: X:

Please provide solution to fix this issue.

Hi Forum,

Need to configure Virtual Master/Media (Win 2008) R2 system for tape drives/libraries.

Can any one suggest ways/procedure to do so.

VM will be on 3 base cluster servers.

Thanks in Advance

Currently we are using Symantec NetbackUp 7.6.0.4 for master/media server and for the backup clients, running under Windows Server 2012 R2 Standard. Tape library is Dell PowerVault TL4000 with LTO 6 tape cartridges for backup duplication. We all knew that LTO 6 can accomodate up to 6.25TB capacity. However, the duplicated file only eats up around around 2.5TB and shows in the Media Status is 'Full' . Refer to the snapshot below:

It seems that the compression does not work. Please help, thanks.

I am not able to make few newly configured drives up and working on media server.

NBU version - 7.1

Solaris - SunOS media2 5.10 Generic_150400-13 sun4v sparc SUNW,T5240

Below drives are going down after adding them in netbackup. They will be up when I configure them and then after 5 mins they show in down state.
 
  drive    -   34  hcart   51    DOWN  -             DD-7200-lib4-LTO2-51  /dev/rmt/46cbn
  drive    -   35  hcart   52    DOWN  -             DD-7200-lib4-LTO2-52  /dev/rmt/49cbn
  drive    -   36  hcart   53    DOWN  -             DD-7200-lib4-LTO2-53  /dev/rmt/47cbn
  drive    -   37  hcart   54    DOWN  -             DD-7200-lib4-LTO2-54  /dev/rmt/50cbn
  drive    -   38  hcart   55    DOWN  -             DD-7200-lib4-LTO2-55  /dev/rmt/48cbn
  drive    -   39  hcart   56    DOWN  -             DD-7200-lib4-LTO2-56  /dev/rmt/51cbn
 
If the check the path status it says no such device -
 
[DMZ][root@media2]# timed out waiting for input: auto-logout
[DMZ][root@media2]# mt -f /dev/rmt/46cbn status
/dev/rmt/46cbn: No such device or address
[DMZ][root@media2]# bash
[DMZ][root@media2]# ls -ltr /dev/rmt/*cbn
 
root     other         62 Feb 12 15:16 /dev/rmt/46cbn -> ../../devices/pci@7c0/pci@0/pci@9/fibre-channel@0,1/st@1,0:cbn
lrwxrwxrwx   1 root     other         62 Feb 12 15:16 /dev/rmt/47cbn -> ../../devices/pci@7c0/pci@0/pci@9/fibre-channel@0,1/st@1,2:cbn
lrwxrwxrwx   1 root     other         62 Feb 12 15:16 /dev/rmt/48cbn -> ../../devices/pci@7c0/pci@0/pci@9/fibre-channel@0,1/st@1,4:cbn
lrwxrwxrwx   1 root     other         62 Feb 12 15:16 /dev/rmt/49cbn -> ../../devices/pci@7c0/pci@0/pci@9/fibre-channel@0,1/st@2,1:cbn
lrwxrwxrwx   1 root     other         62 Feb 12 15:16 /dev/rmt/50cbn -> ../../devices/pci@7c0/pci@0/pci@9/fibre-channel@0,1/st@2,3:cbn
lrwxrwxrwx   1 root     other         62 Feb 12 15:16 /dev/rmt/51cbn -> ../../devices/pci@7c0/pci@0/pci@9/fibre-channel@0,1/st@2,5:cbn

If I ping the device it looks ok
 
 [DMZ][root@media2]# tpconfig -dev_ping -drive -path /dev/rmt/45cbn
Device Inquiry String: IBM     ULTRIUM-TD2     8711
Device Serial Number: 8000980145
Default Type: 10
[DMZ][root@media2]# tpconfig -dev_ping -drive -path /dev/rmt/46cbn
Device Inquiry String: IBM     ULTRIUM-TD2     8711
Device Serial Number: 8000980146
Default Type: 10
 
 
But if I try to make it up it says invalid drive number –
 
[[DMZ][root@media2]# vmoprcmd -up 52
Invalid Drive Number
[DMZ][root@media2]# vmoprcmd -up 53
Invalid Drive Number
[DMZ][root@media2]# vmoprcmd -up 54
Invalid Drive Number
[DMZ][root@media2]# vmoprcmd -up 55
Invalid Drive Number
[DMZ][root@media2]# vmoprcmd -up 56
 
Invalid Drive Number
 

Any suggestions please?

For now I have deleted those drives from media server and I am thinking to run devfsadm -Cc to recreate those device paths which are not working. Will that work?

Hi,

We are running NetBackup 7.6.0.4 with a Quantum I500 utilizing SSO, and I have a question about the Host Mapping of the medium changer.  According to the Quantum manual:

There is also an internal (i.e., not attached to a port) controller device

presented at LUN 0 by default. The controller device facilitates

initialization and device discovery. In some instances it may be useful to

map the controller device to a different LUN if an application typically

expects to see a media changer device (partition) or tape drive at LUN 0.

Does NetBackup expect the media change to be mapped to LUN 0?  Currently we have the medium changer mapped to LUN 1 and it seems to be causing issues with the drives on the blade were this mapping is set.  Below is a screenshot of the mapping:

Thank you in advance,

Tom

Hi All,

Good Day,

I've encountered this error, after configuring the Tape Autoloader on NBU 7.6.0.3. I use the Device wizard to configure the tape.

So for testing purposes, we've try to Erase a Tape and this error occurs.

Error nbjm(pid=9900) NBU Status: 830, EMM Status: No device are available

error requesting media(tpreq)(98)

I've try checking the tape density, all of them were same, HCART3

Any other resolutions?

Thanks

hi Team, 

Hello Geeks !

We have netbackup 7.5.0.6 Environment. Every time we restore a Virtual machine from any backup it gets added in vcenter inventory and our VM team is looking for an option to avoid this as they don't want any restore to be added in inventory automatically.

Any way we can avoid this from happening.

Hi All,

i curently have an issue on one of my media servers that is driving me crazy, recently after upgrading to NetBackup 7.6.0.3. ever since we have been getting Multiple [tldd] <defunct> process on one of our Media servers (see below)

MM Processes
------------
root      3905 30344  0 07:12 ?        00:00:00 [tldd] <defunct>
root      3906 30344  0 07:12 ?        00:00:00 [tldd] <defunct>
root      5051 30344  0 07:13 ?        00:00:00 [tldd] <defunct>
root      9607 30344  0 07:15 ?        00:00:00 [tldd] <defunct>
root     12559 30344  0 07:31 ?        00:00:00 [tldd] <defunct>
root     15442     1  0 Mar23 ?        00:00:05 /usr/openv/volmgr/bin/ltid
root     15448     1  0 Mar23 ?        00:00:03 vmd
root     16559 30344  0 07:18 ?        00:00:00 [tldd] <defunct>
root     18832 30344  0 07:19 ?        00:00:00 [tldd] <defunct>
root     20475 30344  0 07:35 ?        00:00:00 [tldd] <defunct>
root     29154 30344  0 07:09 ?        00:00:00 [tldd] <defunct>
root     29165 30344  0 07:09 ?        00:00:00 [tldd] <defunct>
root     29182 30344  0 07:09 ?        00:00:00 [tldd] <defunct>
root     29190 30344  0 07:09 ?        00:00:00 [tldd] <defunct>
root     29191 30344  0 07:09 ?        00:00:00 [tldd] <defunct>
root     29202 30344  0 07:09 ?        00:00:00 [tldd] <defunct>
root     29212 30344  0 07:09 ?        00:00:00 [tldd] <defunct>
root     29434 30344  0 07:09 ?        00:00:00 [tldd] <defunct>
root     29441 30344  0 07:09 ?        00:00:00 [tldd] <defunct>
root     30317 30344  0 07:09 ?        00:00:00 [tldd] <defunct>
root     30344 15442  0 Mar23 ?        00:00:00 tldd
root     30345 15442  0 Mar23 ?        00:00:22 avrd
root     30392 30344  0 07:10 ?        00:00:00 [tldd] <defunct>
root     30394     1  0 Mar23 ?        00:00:06 tldcd
root     30639 30344  0 07:10 ?        00:00:00 [tldd] <defunct>
root     30640 30344  0 07:10 ?        00:00:00 [tldd] <defunct>
root     31539 30344  0 07:10 ?        00:00:00 [tldd] <defunct>
root     31546 30344  0 07:10 ?        00:00:00 [tldd] <defunct>
root     32701 30344  0 07:10 ?        00:00:00 [tldd] <defunct>

Any ideas that would cause this. this media server is the robot controll host for one of our VTL's

Thanks in advance,

Matt

Hello,

We are having an on going issue when trying to backup a large VM. 

Our setup is as follows.

Master: Virtual Server 2008 R2 Netbackup 7.6.0.2

Media Server/Backup Proxy: IBM 3650 M4 with Server 2008 R2 Netbackup 7.6.0.2

ESX hosts IBM 3550M4 running ESXi5.1 (Kernal 2323236)

Storge: IBM DS3500 SAS Attached

Issue: 

We have a large 2008R2 VM that is  currentently using 12.78TB used out of 29.05 allocated.  The server houses very large image files that are GBs in size each.

We are unable to perform a complete back up this server using SAN transport.  It fails on an error 6,  Here is the txt from activity monitor.

3/24/2015 1:58:00 PM - Info nbjm(pid=4484) starting backup job (jobid=423561) for client EPNSMS01, policy NewStanton_MS01_Data, schedule Weekly_Full  
3/24/2015 1:58:00 PM - Info nbjm(pid=4484) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=423561, request id:{8BF9ACC0-1B65-4749-9FF0-F3EE1B6FFE3B})  
3/24/2015 1:58:00 PM - requesting resource epnsbms02-hcart2-robot-tld-7
3/24/2015 1:58:00 PM - requesting resource epenbms01.NBU_CLIENT.MAXJOBS.EPNSMS01
3/24/2015 1:58:00 PM - requesting resource epenbms01.NBU_POLICY.MAXJOBS.NewStanton_MS01_Data
3/24/2015 1:58:00 PM - granted resource epenbms01.NBU_CLIENT.MAXJOBS.EPNSMS01
3/24/2015 1:58:00 PM - granted resource epenbms01.NBU_POLICY.MAXJOBS.NewStanton_MS01_Data
3/24/2015 1:58:00 PM - granted resource 045ACP
3/24/2015 1:58:00 PM - granted resource IBM.ULT3580-HH5.000
3/24/2015 1:58:00 PM - granted resource epnsbms02-hcart2-robot-tld-7
3/24/2015 1:58:00 PM - estimated 0 Kbytes needed
3/24/2015 1:58:00 PM - Info nbjm(pid=4484) started backup (backupid=EPNSMS01_1427219880) job for client EPNSMS01, policy NewStanton_MS01_Data, schedule Weekly_Full on storage unit epnsbms02-hcart2-robot-tld-7
3/24/2015 1:58:01 PM - started process bpbrm (1368)
3/24/2015 1:58:04 PM - Info bpbrm(pid=1368) EPNSMS01 is the host to backup data from     
3/24/2015 1:58:04 PM - Info bpbrm(pid=1368) reading file list for client        
3/24/2015 1:58:04 PM - Info bpbrm(pid=1368) starting bpbkar32 on client         
3/24/2015 1:58:04 PM - Info bpbkar32(pid=1048) Backup started           
3/24/2015 1:58:04 PM - connecting
3/24/2015 1:58:04 PM - connected; connect time: 0:00:00
3/24/2015 1:58:04 PM - Info bpbkar32(pid=1048) archive bit processing:<enabled>          
3/24/2015 1:58:04 PM - Info bptm(pid=4504) start            
3/24/2015 1:58:05 PM - Info bptm(pid=4504) using 65536 data buffer size        
3/24/2015 1:58:05 PM - Info bptm(pid=4504) setting receive network buffer to 263168 bytes      
3/24/2015 1:58:05 PM - Info bptm(pid=4504) using 30 data buffers         
3/24/2015 1:58:06 PM - Info bptm(pid=4504) start backup           
3/24/2015 1:58:06 PM - Info bptm(pid=4504) Waiting for mount of media id 045ACP (copy 1) on server epnsbms02.
3/24/2015 1:58:06 PM - mounting 045ACP
3/24/2015 1:58:46 PM - Info bptm(pid=4504) media id 045ACP mounted on drive index 0, drivepath {10,0,0,0}, drivename IBM.ULT3580-HH5.000, copy 1
3/24/2015 1:58:47 PM - mounted; mount time: 0:00:41
3/24/2015 1:58:47 PM - positioning 045ACP to file 17
3/24/2015 2:00:49 PM - positioned 045ACP; position time: 0:02:02
3/24/2015 2:00:49 PM - begin writing
3/24/2015 2:55:22 PM - Info bpbkar32(pid=1048) bpbkar waited 0 times for empty buffer, delayed 0 times.   
3/24/2015 2:56:57 PM - Error bpbrm(pid=1368) could not send server status message       
3/24/2015 2:56:58 PM - Critical bpbrm(pid=1368) unexpected termination of client EPNSMS01        
3/24/2015 2:56:58 PM - Info bpbkar32(pid=0) done. status: 6: the backup failed to back up the requested files
3/24/2015 2:56:58 PM - end writing; write time: 0:56:09
the backup failed to back up the requested files(6)

Observations:

• It will backup if the transport method is set to NBT (takes too long to be a solution)
• We did have some succes a few weeks ago with the following settings using SAN (no longer works)
  • Backing only the C drive with quiescing disabled
  • Backing only the data drive with quiescing disabled
• Its not an issue with the media server seeing the datastore as other VMs backup with SAN transport without problem

I see nothing in documentation that says the VM is too big and other than the size, the configuration of the VM is no different than any other we have.

We've had multiple requests open with both VMWare and Symantec and we don't see to get any real feedback.

Anyone else have a suggestion?

Hi guys,

First of all sorry for writing a second post about some doubts, but I hope to give more points too!!

Im using Symantec Netbackup 7.6.0.2 on a few servers running Windows Server 2008 R2 with Exchange 2010.

From an answer from another post I've used bpclimagelist -client DAG_NAME -ct 16 ,and I've got a very nice report with all the backups on my client (almost all the information I need), but I need a bit more of info for each backup : "How much time is taking each backup", just to see if they are overlapping and saturating the server with FULLs and INCRs.

I dont have access to any central console (the backup team is another department, and they don't flow correctly the information ) so, I need something on the client to show how much time is taking each backup, if that's possible.

Thanks a lot in advance for all the help, you are great. 

Hi team,
I read somewhere , In order to take San based data store backup we need to present those datastore luns to media server .
We only need to present the luns to media server or some other step also required?…...those luns should be in read only mode or read/write both?

The oracle client is failing to take a backup , intermittently it is giving db_Image failed: End of file encountered 233. the other backup policies are successfully executed.

Client and Server are on Netbackup 6.5.6

Troubleshooting: Increased the virtual memory, created the MAX_FILES_PER_ADD touch file on the media server and set the number to 100,000 no success.

Hi,

I need some guidelines in designing a backup and recovery environment.

I listed some questions. Please add some more or correct me.

• Is there an existing backup environment
• Data to be backed up - size and file types
• OS
• Is replication to DR needed?
• Connection, speed, network topology, bandwidth
• backup window
• Retention period
• Number of copies to be retained
• Future plans/consolidations
• number of hosts

Thank you!

Hi,

I have a question regarding SLP and optimize duplication.I have 2 VTL's located in 2 different location under the same NetBackup domain. The VTL is actually create on a HP StoreOnce device which has deduplication & replication capability. In this case when SLP is triggered, the duplication traffic will it be via the media servers? Or it will be only between the 2 VTL?

In what scenario where Optimize Duplication be possible in my case?

Regards,

Jeffrey

Unable to create a backup policy for windows 2012 R2 client on the Solaris 10 server running on  symantec 7.6 . Not getting option to select windows 2012 r2 under drop down menu while trying to create backup policy  manually via Symantec GUI . Then created a backup policy with Windows 2008 as option .Took the manual backup of windows 2012 client ..got executed with  0 return code ,Below is the log . Also , policy is not getting listed under the succesful backup policies list that will get displayed on the backup server.

========****************************=================

03/26/2015 16:51:28 - Info nbjm (pid=1357) starting backup job (jobid=140) for client atrcxb2282-bup1, policy 2282, schedule FULL
03/26/2015 16:51:28 - Info nbjm (pid=1357) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=140, request id:{58F410EC-D3D8-11E4-A942-0017A4770056})
03/26/2015 16:51:28 - requesting resource data2
03/26/2015 16:51:28 - requesting resource atrcxb1144-bup3.NBU_CLIENT.MAXJOBS.atrcxb2282-bup1
03/26/2015 16:51:28 - requesting resource atrcxb1144-bup3.NBU_POLICY.MAXJOBS.2282
03/26/2015 16:51:28 - granted resource  atrcxb1144-bup3.NBU_CLIENT.MAXJOBS.atrcxb2282-bup1
03/26/2015 16:51:28 - granted resource  atrcxb1144-bup3.NBU_POLICY.MAXJOBS.2282
03/26/2015 16:51:28 - granted resource  MediaID=@aaaad;Path=/data2;MediaServer=atrcxb1144-bup3
03/26/2015 16:51:28 - granted resource  data2
03/26/2015 16:51:28 - estimated 0 kbytes needed
03/26/2015 16:51:28 - begin Parent Job
03/26/2015 16:51:28 - begin Snapshot: Start Notify Script
03/26/2015 16:51:28 - Info RUNCMD (pid=3853) started
03/26/2015 16:51:29 - Info RUNCMD (pid=3853) exiting with status: 0
Operation Status: 0
03/26/2015 16:51:29 - end Snapshot: Start Notify Script; elapsed time 0:00:01
03/26/2015 16:51:29 - begin Snapshot: Step By Condition
Operation Status: 0
03/26/2015 16:51:29 - end Snapshot: Step By Condition; elapsed time 0:00:00
03/26/2015 16:51:29 - begin Snapshot: Stream Discovery
Operation Status: 0
03/26/2015 16:51:29 - end Snapshot: Stream Discovery; elapsed time 0:00:00
03/26/2015 16:51:29 - begin Snapshot: Bare Metal Restore Save
03/26/2015 16:51:30 - started process bpbrm (pid=3914)
03/26/2015 16:51:31 - collecting BMR information
03/26/2015 16:51:31 - connecting
03/26/2015 16:51:32 - connected; connect time: 0:00:00
03/26/2015 16:51:32 - transfering BMR information to the master server
03/26/2015 16:51:32 - connecting
03/26/2015 16:51:32 - connected; connect time: 0:00:00
03/26/2015 16:51:32 - Error bpbrm (pid=3914) BMRERR: Received BMR error: Failed to discover System. (12)
03/26/2015 16:51:32 - Error bpbrm (pid=3914) BMRERR: Received BMR error: BMR information discovery failed. (35)
03/26/2015 16:51:32 - Error bpbrm (pid=3914) BMRERR: Did not receive bmr client request from atrcxb2282-bup1, status = -1
03/26/2015 16:51:32 - Info bmrsavecfg (pid=0) done. status: 26: client/server handshaking failed
03/26/2015 16:51:32 - end writing
Operation Status: 26
03/26/2015 16:51:32 - end Snapshot: Bare Metal Restore Save; elapsed time 0:00:03
03/26/2015 16:51:32 - begin Snapshot: Read File List
Operation Status: 0
03/26/2015 16:51:32 - end Snapshot: Read File List; elapsed time 0:00:00
03/26/2015 16:51:32 - begin Snapshot: Create Snapshot
03/26/2015 16:51:32 - started process bpbrm (pid=3919)
03/26/2015 16:51:33 - Info bpbrm (pid=3919) atrcxb2282-bup1 is the host to backup data from
03/26/2015 16:51:33 - Info bpbrm (pid=3919) reading file list for client
03/26/2015 16:51:33 - Info bpbrm (pid=3919) start bpfis on client
03/26/2015 16:51:34 - Info bpbrm (pid=3919) Starting create snapshot processing
03/26/2015 16:51:35 - Info bpfis (pid=4552) Backup started
03/26/2015 16:51:41 - Info bpfis (pid=4552) done. status: 0
03/26/2015 16:51:41 - end Snapshot: Create Snapshot; elapsed time 0:00:09
03/26/2015 16:51:41 - Info bpfis (pid=4552) done. status: 0: the requested operation was successfully completed
03/26/2015 16:51:41 - end writing
Operation Status: 0
03/26/2015 16:51:41 - end Parent Job; elapsed time 0:00:13
03/26/2015 16:51:41 - Info nbjm (pid=1357) snapshotid=atrcxb2282-bup1_1427388688
03/26/2015 16:51:41 - begin Snapshot: Policy Execution Manager Preprocessed
03/26/2015 16:54:32 - end Snapshot: Policy Execution Manager Preprocessed; elapsed time 0:02:51
03/26/2015 16:54:32 - begin Snapshot: Validate Image
Operation Status: 0
03/26/2015 16:54:32 - end Snapshot: Validate Image; elapsed time 0:00:00
03/26/2015 16:54:32 - begin Snapshot: Delete Snapshot
03/26/2015 16:54:32 - started process bpbrm (pid=4013)
03/26/2015 16:54:33 - Info bpbrm (pid=4013) Starting delete snapshot processing
Operation Status: 0
03/26/2015 16:54:35 - Info bpfis (pid=5140) Backup started
03/26/2015 16:54:37 - Info bpfis (pid=5140) done. status: 0
03/26/2015 16:54:37 - end Snapshot: Delete Snapshot; elapsed time 0:00:05
03/26/2015 16:54:37 - Info bpfis (pid=5140) done. status: 0: the requested operation was successfully completed
03/26/2015 16:54:37 - end writing
Operation Status: 0
03/26/2015 16:54:37 - begin Snapshot: End Notify Script
03/26/2015 16:54:37 - Info RUNCMD (pid=4027) started
03/26/2015 16:54:38 - Info RUNCMD (pid=4027) exiting with status: 0
Operation Status: 0
03/26/2015 16:54:38 - end Snapshot: End Notify Script; elapsed time 0:00:01
Operation Status: 1
the requested operation was partially successful  (1)
 

===========================================================================================

Environment

NBU = 7.5.0.7

OS = windows2008R2

Deduplication = configured

Backup media = Disk

Activity Monitor

3/26/2015 5:50:07 PM - Info nbjm(pid=4680) starting backup job (jobid=9852) for client NBU, policy HR-HRBackup, schedule tech-server1_FULL  
3/26/2015 5:50:07 PM - Info nbjm(pid=4680) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=9852, request id:{72E28649-51E6-4F20-958E-3852977CF36D})  
3/26/2015 5:50:07 PM - requesting resource DeDupDrive-STU
3/26/2015 5:50:07 PM - requesting resource NBU.Company.com.NBU_CLIENT.MAXJOBS.NBU
3/26/2015 5:50:07 PM - requesting resource NBU.Company.com.NBU_POLICY.MAXJOBS.HR-HRBackup
3/26/2015 5:50:07 PM - granted resource NBU.Company.com.NBU_CLIENT.MAXJOBS.NBU
3/26/2015 5:50:07 PM - granted resource NBU.Company.com.NBU_POLICY.MAXJOBS.HR-HRBackup
3/26/2015 5:50:07 PM - granted resource MediaID=@aaaad;DiskVolume=PureDiskVolume;DiskPool=DeDupDrive-DiskPool;Path=PureDiskVolume;StorageServer=NBU.Company.com;MediaServer=NBU.Company.com
3/26/2015 5:50:07 PM - granted resource DeDupDrive-STU
3/26/2015 5:50:09 PM - estimated 17218592 Kbytes needed
3/26/2015 5:50:09 PM - Info nbjm(pid=4680) started backup (backupid=NBU_1427374207) job for client NBU, policy HR-HRBackup, schedule tech-server1_FULL on storage unit DeDupDrive-STU
3/26/2015 5:50:10 PM - Info bpbrm(pid=4232) NBU is the host to backup data from     
3/26/2015 5:50:10 PM - Info bpbrm(pid=4232) reading file list from client        
3/26/2015 5:50:10 PM - Info bpbrm(pid=4232) accelerator enabled           
3/26/2015 5:50:10 PM - started process bpbrm (4232)
3/26/2015 5:50:13 PM - Info bpbrm(pid=4232) starting bpbkar32 on client         
3/26/2015 5:50:13 PM - connecting
3/26/2015 5:50:13 PM - connected; connect time: 00:00:00
3/26/2015 5:50:17 PM - Info bpbkar32(pid=4744) Backup started           
3/26/2015 5:50:17 PM - Info bpbkar32(pid=4744) change time comparison:<enabled>          
3/26/2015 5:50:17 PM - Info bpbkar32(pid=4744) accelerator enabled backup, archive bit processing:<disabled>       
3/26/2015 5:50:18 PM - Info bpbkar32(pid=4744) will attempt to use change journal data for <G:\HR>    
3/26/2015 5:50:18 PM - Info bptm(pid=5332) start            
3/26/2015 5:50:18 PM - Info bptm(pid=5332) using 262144 data buffer size        
3/26/2015 5:50:18 PM - Info bptm(pid=5332) setting receive network buffer to 1049600 bytes      
3/26/2015 5:50:18 PM - Info bptm(pid=5332) using 30 data buffers         
3/26/2015 5:50:19 PM - Info bptm(pid=5332) start backup           
3/26/2015 5:50:24 PM - Critical bptm(pid=5332) Storage Server Error: (Storage server: PureDisk:NBU.Company.com) MBPOAddList: Failed to complete PO addlist webservice ((unknown)) V-454-36
3/26/2015 5:50:24 PM - Critical bptm(pid=5332) sts_close_handle failed: 2060012 call should be repeated      
3/26/2015 5:50:24 PM - Critical bptm(pid=5332) image close failed: error 2060012: call should be repeated    
3/26/2015 5:50:24 PM - Critical bptm(pid=5332) Storage Server Error: (Storage server: PureDisk:NBU.Company.com) MBPOAddList: Failed to complete PO addlist webservice ((unknown)) V-454-36
3/26/2015 5:50:24 PM - Critical bptm(pid=5332) sts_delete_image of image NBU_1427374207_C1_HDR failed: error 2060017 system call failed   
3/26/2015 5:50:24 PM - Info bptm(pid=5332) EXITING with status 84 <----------        
3/26/2015 5:50:27 PM - Info NBU.Company.com(pid=5332) StorageServer=PureDisk:NBU.Company.com; Report=PDDO Stats for (NBU.Company.com): scanned: 1 KB, CR sent: 0 KB, CR sent over FC: 0 KB, dedup: 100.0%
3/26/2015 5:51:07 PM - Info bpbkar32(pid=4744) done. status: 84: media write error       
3/26/2015 5:51:07 PM - end writing
media write error(84)