Hello,

I have been getting errors as follows randomly for both standard and oracle (RMAN) backups on my netbackup master server.

The version of the server is  7.5.0.7 running on RHEL 5.11

The version of the clients are 7.5.0.4  (SAN Clients)

Ther version of the Media servers are 7.5.0.4 (SAN Media).

The logs shows the following, I would like to know if there is any way to start digging for the cause of this issue:

07/05/2015 00:00:37 - Info nbjm (pid=9601) starting backup job (jobid=1635947) for client seprdu01, policy RMAN_SEPRDU01_BD, schedule Default-Application-Backup
07/05/2015 00:00:37 - Info nbjm (pid=9601) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1635947, request id:{64B718AC-22CA-11E5-8292-439B8376C6B8})
07/05/2015 00:00:37 - requesting resource sesegx2x-hcart3-robot-tld-1
07/05/2015 00:00:37 - requesting resource sesegx10.sagir.qc.NBU_CLIENT.MAXJOBS.seprdu01
07/05/2015 00:00:37 - requesting resource sesegx10.sagir.qc.NBU_POLICY.MAXJOBS.RMAN_SEPRDU01_BD
07/05/2015 00:00:37 - Waiting for scan drive stop HP.ULTRIUM4-SCSI.002, Media server: sesegx27
07/05/2015 00:00:38 - granted resource  sesegx10.sagir.qc.NBU_CLIENT.MAXJOBS.seprdu01
07/05/2015 00:00:38 - granted resource  sesegx10.sagir.qc.NBU_POLICY.MAXJOBS.RMAN_SEPRDU01_BD
07/05/2015 00:00:38 - granted resource  S00830
07/05/2015 00:00:38 - granted resource  HP.ULTRIUM4-SCSI.002
07/05/2015 00:00:38 - granted resource  sesegx27-hcart3-robot-tld-1
07/05/2015 00:00:38 - granted resource  TRANSPORT
07/05/2015 00:00:38 - estimated 0 kbytes needed
07/05/2015 00:00:38 - Info nbjm (pid=9601) started backup (backupid=seprdu01_1436068838) job for client seprdu01, policy RMAN_SEPRDU01_BD, schedule Default-Application-Backup on storage unit sesegx27-hcart3-robot-tld-1
07/05/2015 00:00:39 - started process bpbrm (pid=774)
07/05/2015 00:03:34 - Error bpbrm (pid=774) bpcd on seprdu01 exited with status 21: socket open failed
07/05/2015 00:03:34 - Info bpbkar (pid=0) done. status: 21: socket open failed
07/05/2015 00:03:34 - end writing
socket open failed  (21)

I was familar with NBU version 7.5 and performed searches via command line as follows - this worked perfectly every time.

E:\program files\veritas\netbackup\bin\admincmd>bpflist –client orlhm-drfiler-a –d 04/01/14 –e 07/07/14 –rl 999

–policy orlhm_drfiler_a_mirror_enrollment_documents –pt NDMP | find “0003713971” > c:\student.txt

Now a new job with NBU 7.6.0.4.  Converted the search to the correct information at the new job and it would fail.  Finally got this command to work:

E:\Program Files\Veritas\NetBackup\bin>bpflist -client oocsvondmp -d 04/01/2015
-e 06/28/2015 -pt NDMP -rl 999 -option GET_ALL_FILES | find "Personal.pst"> c:\
output5.txt

I have a few questions:

First regarding command line searches.  If I add the switch -policy and then the policy name, I get an error 'No entity was found'.  I really need to search by policy as searching by our Filer itself simply has way too much to search thru! 

Second, is there anyway to use a wildcard in searches?  I have tried to use "*.pst" and then ".\.pst" and both of them resulted in no entity was found.

Lastly, we do have ops center analytics and I would like to try to use it for searches.  I think I have to setup an index server but have not been able to find documentation as to what is needed or how to go about this.

I've had a case open with Symantec for 2 weeks, on 3rd engineer.  And so far all suggestions have not worked.

Could really use someone with experience in searches to provide some insight!

Thanks in advance to all my NBU buddies!

Hello Experts,

It's a weird situation today as I see that my NBU Java console is coming up with BAR panel only.

It has all been working fine up until yesterday with full access and when I try to login this morning, its coming up with BAR panel only.

I have checked the auth.conf file under ...\Program Files\Veritas\java and permissions are still intact.

Not sure what went wrong. And I do "run as admin" always.

I tried to access JavaGUI both, on my laptop as well as on master server directly. But the issue remains the same. 

As of now, I am making use of NetBackup Admin console, but I prefer to use Java Console always.

Any help would be much appreciated.

=========================================

NBU master: NBU 7.6.0.1

Master OS: Windows 2008 R2, 64-bit

Clustered master server set up.

My laptop OS: Win 7

==========================================

We have tape encryption setup using KMS on Netbackup 7.5.0.6, The master server is Win2008 R2. I'm looking at the best way to backup KMS. 

We plan to keep a paper copy of passphrases and key tag IDs so we can recreate the database entirely from scratch in a DR scenario. But we also want to perform regular backups of the database and host and key protection key files.

We can't backup the database to encrypted tape, because we'd need the keys to decrypt them. However if we back them up to tape using a dedicated media pool without encryption then we might as well not bother with the encryption because the keys would be available if the tapes fell into the wrong hands. Therefore backing them up to tape seems pointless. We first stage our backups to Data Domain, one local and one on a remote site replicating to each other. So regular backups to Data Domain seems the best approach.

Does that seem sensible?

A question about the "nbkmsutil -quiescedb" command. It sets the key database into a read-only state, does that mean that the only actions you can't perform are create or modify keys, key groups etc? I can setup a series of events using our scheduling tool to do the following:

1) run "nbkmsutil -quiescedb"

2) start a backup of the three KMS files to Data Domain

3) When backup completes run "nbkmsutil -noquiescedb"

I'm concerned that the backup may take some time to complete because we often have many backups queued up overnight. But as I understand it the quiescedb command won't affect normal tape writes and reads - it only prevents actual config changes to the keys such as create or modify. So it wouldn't matter if the keys were quiesced for several hours. Am I right? 

Thanks

Hi,

We are planning to implement KMS on Netbackup 7.6.1.1, As per Encryption and Security guide.

The KMS manages symmetric cryptography keys for the tape drives that conform to the T10 standard (LTO4).KMS is used with the tape hardware that has a built-in hardware encryption capability. An example of a tape drive that has built-in encryption is the IBM ULTRIUM TD4 cartridge drive.

KMS is also used with disk volumes associated with NetBackup AdvancedDisk storage solutions. KMS runs with Cloud storage providers.

Can we used LTO 5 and LTO 6 drives for KMS ? 

How we can configure KMS for AdvanceDisk storage ?

Having problems with backing up this

All clients fail with 4201

Any suggestions where to start troubleshooting 

Bpfislog:

10:21:07.134 [29788.29616] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpfis.exe create -nbu -owner NBU -id vm-tt-sql1401.gettest.no_1436516459 -bpstart_to 300 -bpend_to 300 -backup_copy 0 -ru root -pt 41 -vm_type 2 -vm_client vm-tt-sql1401.gettest.no -clnt mav-bl-pr-hyp01 -st FULL -rg root -fim Hyper-V_v2:allow_offline_backup=1,prov_type=0,csv_timeout=240,nameuse=0,Virtual_machine_backup=2,snap_attr=0,nameuse=0 -class hyp-fullsystem-clients-mav-hyp01 -sched Full_Week -fso -S mav-ap-pr-nbu01 -jobid 1574195 -nbu_version 123797505 -application_consistent 1 
10:21:07.134 [29788.29616] <2> bpfis main: received FIM as [118] Hyper-V_v2:allow_offline_backup=1,prov_type=0,csv_timeout=240,nameuse=0,Virtual_machine_backup=2,snap_attr=0,nameuse=0
10:21:07.134 [29788.29616] <4> keep_alive_and_snapshot_control: Starting keep alive thread.
10:21:07.150 [29788.29616] <4> bpfis main: INF - BACKUP START 29788
10:21:07.150 [29788.29616] <2> bpfis main: receive filelist:<NEW_STREAM> 
10:21:07.150 [29788.29616] <2> check_special_names: got path entry as :<NEW_STREAM> 
10:21:07.150 [29788.29616] <2> check_special_names: after conversion returning :<NEW_STREAM> 
10:21:07.150 [29788.29616] <2> onlfi_get_fl_opts: INF - GET_FLIST_OPTS=<NEW_STREAM>
10:21:07.150 [29788.29616] <2> bpfis main: receive filelist:<ALL_LOCAL_DRIVES> 
10:21:07.150 [29788.29616] <2> check_special_names: got path entry as :<ALL_LOCAL_DRIVES> 
10:21:07.150 [29788.29616] <2> check_special_names: after conversion returning :<ALL_LOCAL_DRIVES> 
10:21:07.150 [29788.29616] <2> onlfi_get_fl_opts: INF - GET_FLIST_OPTS=<ALL_LOCAL_DRIVES>
10:21:07.150 [29788.29616] <2> bpfis main: receive filelist:<CONTINUE> 
10:21:07.150 [29788.29616] <2> check_special_names: got path entry as :<CONTINUE> 
10:21:07.150 [29788.29616] <2> check_special_names: after conversion returning :<CONTINUE> 
10:21:07.150 [29788.29616] <2> ol_initialize: INF - stream_in_control = hyp-fullsystem-clients-mav-hyp01+29788+1, stream_name = hyp-fullsystem-clients-mav-hyp01+29788+1, streams = 1
10:21:07.165 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_configure_fi_one: starting VxFI with vxms_started
10:21:07.165 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_get_set_credentials_if_needed credentials not needed for fim Hyper-V_v2
10:21:07.165 [29788.29616] <2> onlfi_add_to_fim_list: INF - snapshot method=Hyper-V_v2
10:21:07.165 [29788.29616] <2> onlfi_vfms_logf: INF - Automatic Snapshot Method $Revision: 1.10 $
10:21:07.165 [29788.29616] <2> onlfi_add_to_fim_list: INF - snapshot method=auto
10:21:07.165 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_get_set_credentials_if_needed credentials not needed for fim Hyper-V
10:21:07.165 [29788.29616] <2> onlfi_add_to_fim_list: INF - snapshot method=Hyper-V
10:21:07.165 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_get_set_credentials_if_needed: configuring VxFI credentials
10:21:07.165 [29788.29616] <2> onlfi_vfms_logf: INF - Inside vfm_fi_get_credentials fim_name VSS
10:21:07.181 [29788.29616] <2> vnet_pbxConnect: pbxConnectEx Succeeded
10:21:07.181 [29788.29616] <2> logconnections: BPRD CONNECT FROM 10.8.160.101.63921 TO 10.7.32.10.1556 fd = 704
10:21:07.556 [29788.29616] <2> bprd_read_text_file: Received status 131
10:21:07.556 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_fi_get_credentials: No disk array credentials found on server
10:21:07.556 [29788.29616] <2> onlfi_add_to_fim_list: INF - snapshot method=VSS
10:21:07.556 [29788.29616] <2> onlfi_add_to_fim_list: INF - snapshot method=VSS_OST
10:21:07.556 [29788.29616] <2> onlfi_add_to_fim_list: INF - snapshot method=OST_FIM
10:21:07.556 [29788.29616] <2> onlfi_vfms_logf: INF - FlashSnap_init: Veritas Volume Manager not installed.
10:21:07.556 [29788.29616] <2> onlfi_initialize_vfms: INF - Extracting snapshot client error = 0
10:21:07.556 [29788.29616] <8> onlfi_initialize_vfms: WRN - VfMS error 10; see following messages:
10:21:07.556 [29788.29616] <8> onlfi_initialize_vfms: WRN - Non-fatal method error was reported
10:21:07.556 [29788.29616] <8> onlfi_initialize_vfms: WRN - 
10:21:07.556 [29788.29616] <8> onlfi_initialize_vfms: WRN - VfMS method error 0; see following message:
10:21:07.556 [29788.29616] <8> onlfi_initialize_vfms: WRN - 
10:21:07.556 [29788.29616] <2> onlfi_vfms_logf: INF - vxvm_init: Veritas Volume Manager not installed.
10:21:07.556 [29788.29616] <2> onlfi_initialize_vfms: INF - Extracting snapshot client error = 0
10:21:07.556 [29788.29616] <8> onlfi_initialize_vfms: WRN - VfMS error 10; see following messages:
10:21:07.556 [29788.29616] <8> onlfi_initialize_vfms: WRN - Non-fatal method error was reported
10:21:07.556 [29788.29616] <8> onlfi_initialize_vfms: WRN - 
10:21:07.556 [29788.29616] <8> onlfi_initialize_vfms: WRN - VfMS method error 0; see following message:
10:21:07.556 [29788.29616] <8> onlfi_initialize_vfms: WRN - 
10:21:07.556 [29788.29616] <2> onlfi_vfms_logf: INF - VMware Snapshot Method $Revision: 1.107 $
10:21:07.556 [29788.29616] <2> onlfi_add_to_fim_list: INF - snapshot method=VMware
10:21:07.556 [29788.29616] <2> onlfi_add_to_fim_list: INF - snapshot method=VMware_v2
10:21:07.556 [29788.29616] <2> onlfi_vfms_logf: INF - @(#) $Source: src/vfms/fim/nas_snapshot/nas_snapshot.c,v $ $Revision: 1.110 $ 
10:21:07.556 [29788.29616] <2> onlfi_vfms_logf: INF - pVfMS FIM config string parser $Revision: 1.10 $
10:21:07.556 [29788.29616] <2> onlfi_add_to_fim_list: INF - snapshot method=NAS_Snapshot
10:21:07.587 [29788.29616] <2> onlfi_vfms_logf: INF - VSS_Writer FIM $Revision: 1.53 $
10:21:07.587 [29788.29616] <2> onlfi_vfms_logf: INF - pVfMS FIM config string parser $Revision: 1.10 $
10:21:07.587 [29788.29616] <2> onlfi_add_to_fim_list: INF - snapshot method=VSS_Writer
10:21:07.587 [29788.29616] <4> bpfis main: INF - FIS_ID=vm-tt-sql1401.gettest.no_1436516459
10:21:07.587 [29788.29616] <2> onlfi_process_fs_list: INF - processing file=C:\Program Files\Veritas\NetBackup\temp\hyp-fullsystem-clients-mav-hyp01+29788+1.std_filelist
10:21:07.587 [29788.29616] <2> onlfi_process_fs_list: INF - calling onlfi_process_fs_list_fs_entry for entry [ALL_LOCAL_DRIVES] with Path ALL_LOCAL_DRIVES
10:21:07.587 [29788.29616] <2> onlfi_process_fs_list_fs_entry: INF - Adding file system ALL_LOCAL_DRIVES to list
10:21:07.587 [29788.29616] <4> bpfis main: parameter client_type 41, fis_accl 0, fis_accl_cksv -1, SNAPSHOT_IS_HERE 1 
10:21:07.587 [29788.29616] <4> PauseChangeJournalDatabases: Volume guid list is empty, will not pause and flush NetBackup Change Journal databases
10:21:07.587 [29788.29616] <4> bpfis main: read_registry_dw_value for VSS_CONCURRENT_OPERATIONS: return status 2, return value 0
10:21:07.587 [29788.29616] <4> bpfis main: VSS Snapshot create Mutex lock acquired
10:21:07.587 [29788.29616] <2> onlfi_freeze_prepare: INF - snapshot method=Hyper-V_v2
10:21:07.587 [29788.29616] <4> onlfi_fim_dev_info: INF - Preparing freeze of ALL_LOCAL_DRIVES using snapshot method Hyper-V_v2.
10:21:07.587 [29788.29616] <4> create_mount_point: INF - Created mount point C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_ALL_LOCAL_DRIVES_29788_1
10:21:07.587 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_fi_ctl: virtual machine client name is vm-tt-sql1401.gettest.no
10:21:07.587 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_freeze: nameuse 0
10:21:07.587 [29788.29616] <2> onlfi_vfms_logf: INF - read_cache_local: read cache file = C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\vcbnames_hyperv_Any
10:21:07.587 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_freeze: VxFI Hyper-V resource: 1DE18864-7BDA-4046-A8E5-6EBE11943290.
10:21:07.587 [29788.29616] <2> onlfi_vfms_logf: INF - is_share, Path[1DE18864-7BDA-4046-A8E5-6EBE11943290] is not a valid share
10:21:07.587 [29788.29616] <2> onlfi_vfms_logf: INF - DBG: Resource 0 = 1
10:21:07.587 [29788.29616] <2> onlfi_vfms_logf: INF - DBG: nres=1 resource_count=0
10:21:07.587 [29788.29616] <2> onlfi_freeze_prepare: INF - snapshot method=auto
10:21:07.587 [29788.29616] <2> onlfi_freeze_prepare: INF - snapshot method=Hyper-V
10:21:07.587 [29788.29616] <2> onlfi_freeze_prepare: INF - snapshot method=VSS
10:21:07.587 [29788.29616] <2> onlfi_freeze_prepare: INF - snapshot method=VSS_OST
10:21:07.587 [29788.29616] <2> onlfi_freeze_prepare: INF - snapshot method=OST_FIM
10:21:07.587 [29788.29616] <2> onlfi_freeze_prepare: INF - snapshot method=VMware
10:21:07.587 [29788.29616] <2> onlfi_freeze_prepare: INF - snapshot method=VMware_v2
10:21:07.587 [29788.29616] <2> onlfi_freeze_prepare: INF - snapshot method=NAS_Snapshot
10:21:07.587 [29788.29616] <2> onlfi_freeze_prepare: INF - snapshot method=VSS_Writer
10:21:07.587 [29788.29616] <2> onlfi_freeze: INF - snapshot method=Hyper-V_v2
10:21:07.587 [29788.29616] <2> onlfi_freeze_commit: INF - snapshot method=Hyper-V_v2
10:21:07.587 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_freeze_commit: fim Hyper-V_v2 config=allow_offline_backup=1,prov_type=0,csv_timeout=240,nameuse=0,Virtual_machine_backup=2,snap_attr=0,nameuse=0,id=vm-tt-sql1401.gettest.no_1436516459
10:21:07.587 [29788.29616] <2> onlfi_vfms_logf: INF - Got delayed_mount_supported as 0
10:21:07.587 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_freeze_commit: Setting fim name in VxFI to Hyper-V_v2
10:21:07.650 [29788.29616] <2> onlfi_vfms_logf: INF - snapshot services: emcclariionfi:Fri Jul 10 2015 10:21:07.634000 <Thread id - 29616> Unable to import any login credentials for any appliances.
10:21:07.681 [29788.29616] <2> onlfi_vfms_logf: INF - snapshot services: hitachifi:Fri Jul 10 2015 10:21:07.681000 <Thread id - 29616> CHitachiCommandIntf::init() : Error in dlopen of C:\windows\system32\libsvrrm.dll : The specified module could not be found.
10:21:07.697 [29788.29616] <2> onlfi_vfms_logf: INF - snapshot services: hitachifi:Fri Jul 10 2015 10:21:07.681000 <Thread id - 29616> CHitachiPlugin::init : Library RMLIB init failed
10:21:07.712 [29788.29616] <2> onlfi_vfms_logf: INF - snapshot services: hpevafi:Fri Jul 10 2015 10:21:07.712000 <Thread id - 29616> CHpEvaPlugin::init: CLI tool is not installed.
10:21:07.728 [29788.29616] <2> onlfi_vfms_logf: INF - snapshot services: hpmsafi:Fri Jul 10 2015 10:21:07.728000 <Thread id - 29616> No array management credentials are available in configuration file.
10:21:07.759 [29788.29616] <2> onlfi_vfms_logf: INF - snapshot services: ibmtsfi:Fri Jul 10 2015 10:21:07.744000 <Thread id - 29616> DSCLI not found at path=[C:\Program Files\IBM\DSCLI\]
10:21:07.822 [29788.29616] <2> onlfi_vfms_logf: INF - snapshot services: vss:Fri Jul 10 2015 10:21:07.822000 <Thread id - 29616> check_service_status - STATUS=[4]
10:21:08.869 [29788.29616] <2> onlfi_vfms_logf: INF - snapshot services: <MSG_VFI_E4183>
10:21:08.884 [29788.29616] <2> onlfi_fim_split: INF - Extracting snapshot client error = 4201
10:21:08.884 [29788.29616] <32> onlfi_fim_split: FTL - VfMS error 11; see following messages:
10:21:08.884 [29788.29616] <32> onlfi_fim_split: FTL - Fatal method error was reported
10:21:08.884 [29788.29616] <32> onlfi_fim_split: FTL - vfm_freeze_commit: method: Hyper-V_v2, type: FIM, function: Hyper-V_v2_gentree
10:21:08.884 [29788.29616] <32> onlfi_fim_split: FTL - VfMS method error 6; see following message:
10:21:08.884 [29788.29616] <32> onlfi_fim_split: FTL - snapshot services: snapshot target analysis failed: provider-private error.
10:21:08.884 [29788.29616] <2> onlfi_freeze: INF - Snapshot client error = 4201
10:21:08.884 [29788.29616] <32> onlfi_freeze: FTL - VfMS error 11; see following messages:
10:21:08.884 [29788.29616] <32> onlfi_freeze: FTL - Fatal method error was reported
10:21:08.884 [29788.29616] <32> onlfi_freeze: FTL - vfm_freeze_commit: method: Hyper-V_v2, type: FIM, function: Hyper-V_v2_gentree
10:21:08.884 [29788.29616] <32> onlfi_freeze: FTL - VfMS method error 6; see following message:
10:21:08.884 [29788.29616] <32> onlfi_freeze: FTL - snapshot services: snapshot target analysis failed: provider-private error.
10:21:08.884 [29788.29616] <2> onlfi_thaw: INF - fim=Hyper-V_v2
10:21:08.884 [29788.29616] <4> onlfi_thaw: INF - Thawing ALL_LOCAL_DRIVES using snapshot method Hyper-V_v2.
10:21:08.884 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_thaw: Before calling deport tree,  fi_name[Hyper-V_v2], copy_num [1], reaccessed[0], fi_keep_snapshot [0]
10:21:08.884 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_thaw: delete snapshot ...
10:21:08.915 [29788.29616] <2> vnet_pbxConnect: pbxConnectEx Succeeded
10:21:08.915 [29788.29616] <2> logconnections: BPRD CONNECT FROM 10.8.160.101.63922 TO 10.7.32.10.1556 fd = 1128
10:21:09.181 [29788.29616] <2> onlfi_vfms_logf: INF - vfm_thaw: do_reaccess failed with errno 5
10:21:09.181 [29788.29616] <4> onlfi_thaw: INF - do_thaw return value: 5
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - Snapshot client error = 4201
10:21:09.181 [29788.29616] <32> onlfi_thaw: FTL - VfMS error 5; see following messages:
10:21:09.181 [29788.29616] <32> onlfi_thaw: FTL - File open failed
10:21:09.181 [29788.29616] <32> onlfi_thaw: FTL - do_reaccess: cannot open reaccess file C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.vm-tt-sql1401.gettest.no_1436516459.1.0.fiid
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=auto
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=Hyper-V
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=VSS
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=VSS_OST
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=OST_FIM
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=VMware
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=VMware_v2
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=NAS_Snapshot
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=VSS_Writer
10:21:09.181 [29788.29616] <2> bpfis main: FTL - snapshot processing failed, status 4201
10:21:09.181 [29788.29616] <4> try_vss_unlockmutex: VSS Snapshot Mutex Unlock
10:21:09.181 [29788.29616] <16> bpfis main: FTL - snapshot creation failed, status 4201
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=Hyper-V_v2
10:21:09.181 [29788.29616] <4> onlfi_thaw: INF - Thawing ALL_LOCAL_DRIVES using snapshot method Hyper-V_v2.
10:21:09.181 [29788.29616] <8> onlfi_thaw: WRN - ALL_LOCAL_DRIVES is not frozen
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=auto
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=Hyper-V
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=VSS
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=VSS_OST
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=OST_FIM
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=VMware
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=VMware_v2
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=NAS_Snapshot
10:21:09.181 [29788.29616] <2> onlfi_thaw: INF - fim=VSS_Writer
10:21:09.181 [29788.29616] <8> do_post_processing: WRN - snapshot delete returned status 20
10:21:09.181 [29788.29616] <4> do_post_processing: INF - EXIT STATUS 4201: Incorrect snapshot method configuration or snapshot method not compatible for protecting backup selection entries.
10:21:11.197 [29788.29616] <4> keep_alive_and_snapshot_control: Starting keep alive thread.
10:21:11.681 [8548.10904] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpfis.exe delete -nbu -id vm-tt-sql1401.gettest.no_1436516459 -bpstart_to 300 -bpend_to 300 -clnt mav-bl-pr-hyp01 -jobgrpid 1574195 -jobid 1574195 -copy 1 -pt 41 -st FULL -status 4201 -S mav-ap-pr-nbu01 -fim Hyper-V_v2:allow_offline_backup=1,prov_type=0,csv_timeout=240,nameuse=0,Virtual_machine_backup=2,snap_attr=0 
10:21:11.681 [8548.10904] <2> bpfis main: received FIM as [108] Hyper-V_v2:allow_offline_backup=1,prov_type=0,csv_timeout=240,nameuse=0,Virtual_machine_backup=2,snap_attr=0
10:21:11.681 [8548.10904] <4> keep_alive_and_snapshot_control: Starting keep alive thread.
10:21:11.681 [8548.10904] <4> snapshotlock: Acquiring snapshot lock:retry count [0] 
10:21:11.681 [8548.10904] <2> getFileName:  FileName is [C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\vm-tt-sql1401.gettest.no_1436516459_copy1.lock]
10:21:11.681 [8548.10904] <2> rw_lock:   LockFileEx WRITELOCK
10:21:11.681 [8548.10904] <2> rw_lock:   Lock acquired
10:21:11.681 [8548.10904] <2> get_bpfis_state_from_master: bpfis state file request requesting_client mav-bl-pr-hyp01, src_client mav-bl-pr-hyp01
10:21:11.712 [8548.10904] <2> vnet_pbxConnect: pbxConnectEx Succeeded
10:21:11.712 [8548.10904] <2> logconnections: BPRD CONNECT FROM 10.8.160.101.63935 TO 10.7.32.10.1556 fd = 672
10:21:11.962 [8548.10904] <4> bpfis main: INF - BACKUP START 8548
10:21:11.962 [8548.10904] <4> bpfis main: read_registry_dw_value for VSS_CONCURRENT_OPERATIONS: return status 2, return value 0
10:21:11.962 [8548.10904] <4> bpfis main: VSS Snapshot Mutex lock acquired
10:21:11.962 [8548.10904] <32> fis_rebuild_from_db: FTL - cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.vm-tt-sql1401.gettest.no_1436516459.1.0
10:21:11.962 [8548.10904] <4> send_backup_status:  INF - Attempt to send status to the bpfis create process
10:21:11.962 [8548.10904] <4> keep_alive_and_snapshot_control: Starting keep alive thread.
10:21:11.962 [8548.10904] <2> deleteReference:    reference not found in the list
10:21:11.962 [8548.10904] <4> unlockSnapshot: Delete reference: status [-4]
10:21:11.962 [8548.10904] <2> writeSnapshotLockFile:    Writing type[2] refcount[0]
10:21:11.962 [8548.10904] <2> writeSnapshotLockFile:    Writing Flags [0] [0]
10:21:11.962 [8548.10904] <2> writeSnapshotLockFile:   Writing Last addReffernt Time [Thu Jan 01 01:00:00 1970
]
10:21:11.962 [8548.10904] <2> writeSnapshotLockFile:   Writing Last Hostname []
10:21:11.978 [8548.10904] <2> getFileName:  FileName is [C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\vm-tt-sql1401.gettest.no_1436516459_copy1.lock]
10:21:11.978 [8548.10904] <2> unlockSnapshot:    file[C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\vm-tt-sql1401.gettest.no_1436516459_copy1.lock] : zero reference count 
10:21:11.978 [8548.10904] <4> unlockSnapshot: Released snapshot lock: status [0] 
10:21:12.994 [8548.10904] <4> keep_alive_and_snapshot_control: Starting keep alive thread.
10:21:12.994 [8548.10904] <2> deleteReference:     Snapshot lock info NULL
10:21:12.994 [8548.10904] <4> unlockSnapshot: Delete reference: status [-4]
10:21:12.994 [8548.10904] <2> unlockSnapshot:     Snapshot lock info NULL
10:21:12.994 [8548.10904] <4> unlockSnapshot: Released snapshot lock: status [0] 
10:21:12.994 [8548.10904] <4> do_post_processing: Deleting snapshot lock files from client for id [vm-tt-sql1401.gettest.no_1436516459] and copy_number [1]
10:21:12.994 [8548.10904] <2> getFileName:  FileName is [C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\vm-tt-sql1401.gettest.no_1436516459_copy1.lock]
10:21:12.994 [8548.10904] <2> deleteSnapshotLockFile:   Renamed lock file from [C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\vm-tt-sql1401.gettest.no_1436516459_copy1.lock] to [\s8b4.] for deletion
10:21:12.994 [8548.10904] <2> deleteSnapshotLockFile:   File[\s8b4.] deleted: status[0]
10:21:12.994 [8548.10904] <4> bpfis Exit: INF - EXIT STATUS 4207: Could not fetch snapshot metadata or state files
10:21:12.994 [8548.10904] <4> try_vss_unlockmutex: VSS Snapshot Mutex Unlock
10:21:12.994 [8548.10904] <2> bpfis Exit: INF - Close of stdout complete
10:21:13.244 [29788.29616] <2> bpfis Exit: INF - Close of stdout complete

Using 7.6.1 with vmware policy to MSDP

We have a policy that targets a vSphere VM folder holding several VM's. We do weekly fulls and daily Incrementals.  All is working fine and Accelerator is giving great results.

However, suppose we want to do an ad-hoc Accelbackup of one of the VM's in this folder.  We have to create a seperate policy targeting only this VM.  Why is it that when we run this backup (either full or incr) it tells us that "There is no complete backup image match with track journal, a regular full backup will be performed."?  As said we are already been taking regular fulls and incremenl backup of this machine so why the need to start from scratch?

Thanks,

Graham

Hi

i m using netbackup 7.6 to backup some Netapp share on a linux server.

The share are nfsv3 therefore there s no extended unix attributes.

I have some poor performance as i have a lot of small file in theses shares.

qhen i strace the netbackup client process i see a lot of 

getxattr("/env/export/nfs7/agc/Data/FTP/INTERPROSCAN/116/Panther/books/PTHR20938/SF0/hmmer.hmm.gz", "system.posix_acl_default", 0x7fffde96e320, 132) = -1 EOPNOTSUPP (Operation not supported)

Indeed the getxattr call is not supported on these share.

I have put on the client the follwing parameter in bp.conf

IGNORE_XATTR = YES 

but it seems not to be honoured when i launch a new backup.

Is there a way to disable the behaviour to find extended attribute files in the netbackup client.

Ciao a tutti,

è possibile su NetBackup 7.5 effettuare un backup di una shared folder di un NAS?

Io ho uno storage QNAP e avrei necessità di fare un backup di alune cartelle condivise.

Grazie

Andrea

Hello everyone,

In NetBackup7.5is impossibleto make a backupofashared folderof aNAS?

I have aQNAPstorageandIneed tomake a backupofaluneshared folders.

Thanks

Andrea

I have a situuation whereby the link between two NBU sites / domains has been inactive for some time, and the link has now been upgraded and is available again.

I suspended secondary operations on the SLP's in the primary site during this period, and as a result now have a couple of thousand images awaiting replication to the secondary site.

Before I re-enable the secondary operations on the SLP's I want to ensure that I don't have hundreds of replicaton jobs starting at once, as I have seen this in the past and the system becomes unresponsive.

How can I limit the amount of replication jobs that will be submitted as I want to limit this to a manageable number (say 20 concurrent).  I know I can limit the amount of streams on the Storage Server / Disk Pool, but I am afraid that the replications will all kick in and the backups will not have any available streams to work with.

Bottom line - I want to continue to allow my backups to run but also have a limited number of replication jobs running concurrently allongside them.

Any input appreciated.

AJ

Hi

I am using NBU 7.6 version and operating system on Master ,media and client is Solaris .

When restoring O&M server, I got the below error

07/10/2015 10:53:54 - Info bpbrm (pid=7292) media manager for backup id ieatrcx3611-oam-bup_1436450081 exited with status 0: the requested operation was successfully completed
07/10/2015 10:53:54 - restored from image ieatrcx3611-oam-bup_1436450081; restore time: 0:00:02
07/10/2015 11:01:35 - Info bpbrm (pid=7287) media manager for backup id ieatrcx3611-oam-bup_1436449819 exited with status 0: the requested operation was successfully completed
07/10/2015 11:01:46 - Info tar (pid=2565) done. status: 0
07/10/2015 11:01:46 - Info tar (pid=2565) done. status: 1 - the requested operation was partially successful
07/10/2015 11:01:46 - Warning bprd (pid=7113) Restore must be resumed prior to first image expiration on Sun Aug 09 14:50:19 2015
07/10/2015 11:01:46 - end Restore; elapsed time 0:13:21
the requested operation was partially successful  (1)

Retention period of the backup is given as 1 month so the image will be expired on Aug 9th as the backup is taken on July 9th,But why is the restore partially successful ?

/Sowjanya

Environment

Netbackup = 7.5

OS of Netbackup = 2008R2

We took backup as copy1 on an external hard disk. Now we assume that the Netbackup is lost. We now want to attached these backup images on a separate Netbackup Server. Is it possible ?

Hello There.

We have created a new Exchange 2013 farm and now we want to backup this.

The Exchange 2010 backup runs without any problems and i copied the Netbackup policy and changed the entries.

When I start the Exchange 2014 backup with the new Policy, I get this error:

Operation Status: 0
10.07.2015 13:13:09 - end Snapshot: Read File List; elapsed time 0:00:00
10.07.2015 13:13:09 - begin Snapshot: Create Snapshot
10.07.2015 13:13:10 - started process bpbrm (pid=25511)
10.07.2015 13:13:11 - Info bpbrm (pid=25511) dag01.corp.dir is the host to backup data from
10.07.2015 13:13:11 - Info bpbrm (pid=25511) reading file list for client
10.07.2015 13:13:11 - Info bpbrm (pid=25511) start bpfis on client
10.07.2015 13:13:12 - Info bpbrm (pid=25511) Starting create snapshot processing
10.07.2015 13:13:12 - Info bpfis (pid=23496) Backup started
10.07.2015 13:13:29 - Critical bpbrm (pid=25511) from client dag01.corp.dir: FTL - snapshot preparation failed - Error attempting to find volumes to snap., status 130
10.07.2015 13:13:29 - Info bpfis (pid=23496) done. status: 130
10.07.2015 13:13:29 - end Snapshot: Create Snapshot; elapsed time 0:00:20
10.07.2015 13:13:29 - Info bpfis (pid=23496) done. status: 130: system error occurred
10.07.2015 13:13:29 - end writing
Operation Status: 130
10.07.2015 13:13:29 - end Parent Job; elapsed time 0:00:20
10.07.2015 13:13:29 - begin Snapshot: Stop On Error
Operation Status: 0
10.07.2015 13:13:29 - end Snapshot: Stop On Error; elapsed time 0:00:00
10.07.2015 13:13:29 - begin Snapshot: Delete Snapshot
10.07.2015 13:13:30 - started process bpbrm (pid=27173)
10.07.2015 13:13:31 - Info bpbrm (pid=27173) Starting delete snapshot processing
10.07.2015 13:13:33 - Info bpfis (pid=19164) Backup started
10.07.2015 13:13:33 - Critical bpbrm (pid=27173) from client dag01.corp.dir: cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.dag01.corp.dir_1436526789.1.0
10.07.2015 13:13:34 - Info bpfis (pid=19164) done. status: 4207
10.07.2015 13:13:34 - end Snapshot: Delete Snapshot; elapsed time 0:00:05
10.07.2015 13:13:34 - Info bpfis (pid=19164) done. status: 4207: Could not fetch snapshot metadata or state files
10.07.2015 13:13:34 - end writing
Operation Status: 4207
10.07.2015 13:13:34 - begin Snapshot: End Notify Script
10.07.2015 13:13:34 - Info RUNCMD (pid=17727) started
10.07.2015 13:13:34 - Info RUNCMD (pid=17727) exiting with status: 0
Operation Status: 0
10.07.2015 13:13:34 - end Snapshot: End Notify Script; elapsed time 0:00:00
Operation Status: 4207
Could not fetch snapshot metadata or state files  (4207)

Here's an excerpt of my Policy

bppllist Exchange_....._DAG01
CLASS Exchange......AG01 *NULL* 0 760000 165600 *NULL*
NAMES
INFO 16 0 0 999 *NULL* 0 0 2147483647 0 0 0 0 0 0 0 0 1 0 1319099685 55DF6302263A11E5BC2600212858BCB3 1 0 0 0 0 0 0 0 -1 0 1 0 0 0 0 1 0 36 0 0 0 0 0 0 1
KEY *NULL*
BCMD *NULL*
RCMD *NULL*
RES Retention_xxJ *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL*
POOL NetBackup NetBackup NetBackup NetBackup NetBackup NetBackup NetBackup NetBackup NetBackup NetBackup
FOE 0 0 0 0 0 0 0 0 0 0
SHAREGROUP *ANY*
DATACLASSIFICATION *NULL*
SSM VSS
SSMARGCOUNT 4
SSMARG prov_type 0
SSMARG max_snapshots 1
SSMARG snap_attr 0
SSMARG method VSS
EXCHANGESERVER FRSP0171
CLIENT dag01.corp.dir Windows-x86 Windows2008 0 1 0 0 *NULL*
INCLUDE NEW_STREAM
INCLUDE Microsoft Information Store:\
SCHED FULL 0 11 86400 0 0 0 0 *NULL* 0 0 0 0 0 0 -1 0 0 0
SCHEDWIN 0 0 83400 7200 83400 7200 83400 7200 83400 7200 83400 7200 0 0
SCHEDRES *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL*
SCHEDPOOL *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL*
SCHEDRL 0 1 1 1 1 1 1 1 1 1
SCHEDFOE 0 0 0 0 0 0 0 0 0 0
SCHEDSG *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL*
SCHED DIFF 1 11 86400 0 0 0 0 *NULL* 0 0 0 0 0 0 -1 0 0 0
SCHEDWIN 21600 28800 0 0 0 0 0 0 0 0 0 0 21600 28800
SCHEDRES *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL*
SCHEDPOOL *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL*
SCHEDRL 0 1 1 1 1 1 1 1 1 1
SCHEDFOE 0 0 0 0 0 0 0 0 0 0
SCHEDSG *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL* *NULL*

 I am pursuing the course on netbackup...I have a doubt that ...can i have in detail that .

What is the difference between 71.version and 7.5 version of Symantec Netbackup

Can i have the details please ..

I know there has been a thread on this already but it is now closed, so need to start another. Old Thread: https://www-secure.symantec.com/connect/forums/ndmp-host-not-listing-when-creating-new-storage-unit

• Net Backup Version: 7.5
• Media Server: Windows Server 2008
• Current SAN: 8.1.4P1 7-Mode
• New SAN: 8.2.3 Cluster-Mode

We have zoned in the new SAN (See above) but the NDMP Host is not showing when creating a new Storage Unit. All the current ones show fine.

If I run: nbemmcmd -listhosts -verbose I get the new Host listed along with the current ones.

If I run: tpautoconf -verify <filername> It passes the login and is successfully authenticated.

If I run: tpautoconf -probe <filername> It returns no results for the new Host.

Is there anything else that could be missing for the drives to see the new Host?

Hi everyone,

I've been dealing with this issue without any solution until this moment.

I'm trying to configure a SQL client with NetBackup but the more curious thing for me is that when I start the NetBackup Database Extension, it only shows me a host name in the combo box but not the real name of the client that I am connecting to but another server in the same network which hasn't installed neither NetBackup nor SQL Server. For example it shows only server name VOLCANO01 but the local server name and the one that I need to setup is VOLCANO09. 

When I try to apply settings after typing the correct name of the server and giving the credentials it shows me the common error:

"Application connection failed for VOLCANO09\. Please select a different SQL Server host and instance, or press 'cancel' to exit the NetBackup for SQL Server Graphical User Interface.". 

Setting the logs in verbose this is the detail

I tried some suggestions in several posts regarding UAC, user permissions, etc., but the issue is still there.

Please advice.

Thank you. 

Regards, 

Rolando. 

ERROR: NetBackup Database Creation Failed! upgrating from 7.6 to 7.7

Dear All,

Is there anyone who is willing to support creating a new NetBackup infrastrucure according to Symantec best pratices . My requirements or scnerio is as folow.

1- HQ Data  

2- Regional Data (from 5 offices or sites) to bring to HQ

3- RHQ . Once All data from regional and HQ are backed up we need to send it to regional HQ or DR site.

4- I would like to have one DR site,HA or clustering or 2nd master server, whatever is best in our case  within the same HQ location.  In case something goes wrong with Master server so I can  have all the configuration and can easily restore backed up data .

tx

Hi

I found the below article which explains that a VMware incemental backup with accelerator enabled will show itself with the full backup size even though this isn't representative of the disk space used.

https://support.symantec.com/en_US/article.HOWTO95...

All well and good.

My question is that I then want to duplicate these incrementals to tape as part of the SLP the policy it is using. I'm finding that my duplicates of these incrementals are full backup size and so taking ages to complete and also using a lot of tape space. Is the reason why I'm seeing this behaviour? or should NetBackup only be duplicating the Incremental size?

The full backups are running fine and so the Cumulative Incremental backup does have a full backup from which to reference.

I still want to use accelerator for my full backups so daon't want to turn this feature off but need to ensure that my daily incrementals that are duplicated to tape are not duplicated as full backups.

I'm using NBU 7.6.1.2 and VMware 5.5

many thanks