Oracle Primavera backup failed

Hi,

We are using Symantec Netbackup 7.6.0.4 on Master, Media server as well as in our backup clients. Tfhe backup client with issue is our Oracle Primavera, refer to the details below:

OS Name    Microsoft Windows Server 2012 R2 Standard Evaluation
Application: Primavera 6 R8.3
Database: 12c

We are taking online (hot) tream backup. Refer to the attached file for the issue log.