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TpErrno = Robot operation failed

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Necesito una solución

Hello,

We are facing issue with the Error bptm (pid=24103) error requesting media, TpErrno = Robot operation failed.

THere are 2 drives VTL configured on media server tpconfig /Tpautoconf -t and vmoprcdm out put looks good but still backup job failed with above error.

backup job is goes active on one drive and getting successfull.However on another drive gives robot operation failed.

We have rebooted the server/bounce daemons/reconfigure the drives but still getting same error.

6/01/2014 01:03:34 - mounting V07168
06/01/2014 01:03:35 - Error bptm (pid=24103) error requesting media, TpErrno = Robot operation failed
06/01/2014 01:03:36 - Warning bptm (pid=24103) media id V07168 load operation reported an error
06/01/2014 01:03:36 - current media V07168 complete, requesting next media Any
06/01/2014 01:03:59 - granted resource  V07168
06/01/2014 01:03:59 - granted resource  pf9_d53_l2
06/01/2014 01:03:59 - granted resource

06/01/2014 01:04:00 - mounting V07168
06/01/2014 01:04:02 - Error bptm (pid=24103) error requesting media, TpErrno = Robot operation failed
06/01/2014 01:04:02 - Warning bptm (pid=24103) media id V07168 load operation reported an error
06/01/2014 01:04:02 - current media V07168 complete, requesting next media Any

After requesting next media backup job goes active however why it is not taking on 1st Drive VTL.We have verified san connectivity and zoning as well fine.

Please suggest.

Media server OS- HP UX

 

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